Cancellation and Refund Policy
At SFC Media Academy, our goal is to provide every user with the best possible experience on our platform. We are committed to ensuring that you are completely satisfied with our services.
To avoid any kind of misunderstanding, we have created a transparent and easy-to-understand cancellation and refund policy. Please read the details below carefully.
1. Course Purchase and Access
- All our courses are available in digital format, and you receive instant access upon successful payment.
- You can watch all course videos anytime, anywhere using your mobile, tablet, or computer.
- All videos are in HD quality with clear audio and simple language.
- Our platform is designed to allow you to learn at your own pace and convenience.
2. Technical Support
At SFC Media Academy, we are dedicated to providing a smooth and convenient experience to all users.
If you encounter any technical issues related to course access, our support team is always available to assist you.
Our goal is to resolve each issue quickly and effectively so your learning experience continues without interruption.
3. Customer Satisfaction
We place the highest priority on user satisfaction at SFC Media Academy. If you are unhappy with any of our services, please share your feedback with us.
- ЁЯУМ Your feedback matters: We take your input seriously and do our best to resolve any concerns.
- тЭЧ Note: Every effort will be made to resolve issues, but most of our services are digital and instantly accessible тАФ therefore, refunds will not be issued.
"Our goal is not just a transaction, but a better learning experience."
4. Exceptional Circumstances
If a user is unable to access or benefit from our services due to natural disasters, serious illness, or any other valid reason, we will assess the situation on a case-by-case basis.
Our aim is to ensure uninterrupted learning for every user. In such cases, we may offer solutions like course extensions or alternative services to support the user effectively.
Refund Policy
All our courses and digital services are provided through our website or mobile app, and access is activated immediately after payment.
Since all features and services are enabled instantly, the amount paid is non-refundable as per our policy.
We strongly advise users to carefully review all course details and demo content before making a purchase.
Once the payment is completed, no refunds will be issued тАФ this is our fixed and transparent policy.
If any user faces a technical issue while accessing a course, our support team will provide full assistance to resolve the problem.
ЁЯУЮ Help & Support Team
- ЁЯУ▒ Phone Support: +91 92167 19877
- ЁЯХТ Timing: Monday to Saturday тАФ 10:00 AM to 7:00 PM
ЁЯТб Help & Support Team
For account issues, payment queries, or technical support:
Chat on WhatsApp
ЁЯУз Email Support
- For general inquiries or documentation:
тЬЙя╕П info@sfcmediaacademy.com
