Privacy Policy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website/app. We are committed to safeguarding your information and ensuring that your privacy is protected in accordance with applicable laws. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name, contact details (email address, phone number), and postal address.

Account credentials (username, password, etc.).

Demographic information such as age, gender, and preferences (if voluntarily provided).

Technical and Usage Information:

IP address, browser type, and version.

Operating system and device information.

Cookies, usage data, and browsing behavior (e.g., pages viewed, duration of visits).

Transaction Data:

Records of purchases, subscriptions, or service transactions.

Sensitive Data:

Any sensitive information (e.g., financial details, health data) will only be collected with your explicit consent.

2. How We Collect Information

We collect your personal information in the following ways:

Direct Interactions: When you fill out forms, register, sign up for services, or contact us.

Automated Technologies: Information is collected through cookies and similar technologies when you browse our website/app.

Third-Party Sources: We may obtain data from trusted third-party service providers or publicly available sources.

3. How We Use Information

We use the information collected for the following purposes:

Service Delivery: To provide and manage the services you request, process payments, and fulfill your orders.

Marketing and Communication: To send you promotional materials and updates about our products and services (with your consent).

Personalization: To tailor content and advertisements according to your preferences and browsing behavior.

Performance and Analytics: To monitor website performance, analyze trends, and improve the user experience.

Compliance: To comply with legal obligations and ensure adherence to our terms of service.

4. Legal Basis for Processing

We process your data only when we have a valid legal basis, including:

Consent: When you give us permission for specific purposes (e.g., marketing).

Contractual Necessity: To fulfill a contract or take steps related to a contract (e.g., processing an order).

Legal Obligation: When required to comply with laws or legal requests.

Legitimate Interests: When processing is necessary for our legitimate business interests, provided it does not infringe on your rights.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Once the data is no longer required, we will securely delete or anonymize it.

6. Information Security

We implement various measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including:

Encryption: Data is encrypted both during transmission and while stored.

Access Control: Only authorized personnel can access your information.

Regular Security Audits: We conduct regular security reviews to ensure data protection.

7. Sharing Information with Third Parties

We share your personal information with third parties only under the following conditions:

Service Providers: Trusted third-party providers (e.g., payment processors, hosting services) may access your data to help deliver services. They are bound by confidentiality agreements and cannot use your data for other purposes.

Legal Compliance: We may disclose your data to comply with legal obligations or government requests. Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred, subject to the same privacy protections.

8. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enhance User Experience: Store user preferences and improve website functionality.

Analytics: Track user behavior and gather website usage data.

Advertising: Serve targeted advertisements based on your interests.

You can manage your cookie preferences in your browser settings or opt out through available cookie management tools.

9. Your Rights Regarding Your Information

Depending on your location and applicable laws, you may have the following rights:

Right to Access: Request a copy of the personal information we hold about you.

Right to Correction: Correct any inaccurate personal data.

Right to Erasure (Right to be Forgotten): Request the deletion of your personal information under certain circumstances.

Right to Data Portability: Request your data in a machine-readable format.

Right to Restrict Processing: Request that we limit the processing of your personal information.

Right to Object: Object to the processing of your data for marketing purposes.

Right to Withdraw Consent: If we rely on your consent for processing, you may withdraw your consent at any time. To exercise your rights,

10. Children's Privacy

Our services are not intended for children under the age of 13 (or the relevant age as per local law). We do not knowingly collect personal information from children without parental consent. If you believe we have collected data from a child, please contact us, and we will take appropriate steps to delete the information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@sfcmediaacademy.com

12. Changes to This Policy

If we make any changes to our Privacy Policy in the future, those updates will be posted here with a new effective date. We encourage you to review our Privacy Policy regularly to stay informed about how we are protecting your personal information and our current practices.

Thank you for using our website